Refund Policy

First of all we would like to note that customer satisfaction is a very high priority at Web Wolfs. We value our customers, and want to deliver you the design you’ll love. Contact us prior to considering a refund, as we can help in almost all cases.

The Client can be given a refund in these cases:

When the client is unsatisfied with the works delivered and requests the refund to Web Wolfs team no later than 5 days into the design stage

The Client forfeits any refund if:

• Client selects a finalist
• Client mentions to a designer they will work with designer / pick designer as a finalist / select designer as a winner
• Client has allowed the project to timeout

All refunds are at the discretion of the Support Executive at My

When Client opts for a money back guarantee- Client will not be able to use (in any way shape or form) any of the designs presented.

Web Wolfs cannot issue a refund on any NDA agreements.

Web Wolfs cannot issue a refund on any one on one projects.

Web Wolfs cannot issue refunds on any extra time or spots purchased.

No refunds can be given on our Full Agency Service (Gency) as these services are made-to-order.

Web Wolfs charges a one-time administration fee of $20 to process the refund (this will be deducted from the receivable).